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Yes, but you've got to catch one of the admins and mentors (see Player Roles) while you're still in the problematic cube. Try the chat feature and ask if one of us can help you see what's going wrong/right. Another thing you can do is take a screen shot of the problematic piece (try to position the piece in 2D and 3D so we can see the problem, and post it here in the forum. Other EyeWirers will help you figure out what the problem is.